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Explore the beauty of Napa Valley with our exclusive wine tours, offering unparalleled luxury and personalized service.
Service Terms and Conditions
Deposit and Payment Policy
Cancellation Policy
Alcohol Consumption Guidelines
Liability and Insurance
Tour Customization and Preferences
Age Restrictions and Guidelines
All clients must be over the age of 21 to participate in our wine tours. Valid ID is required at the start of the tour.
What is the minimum age requirement for your tours?
All participants must be at least 21 years old. This is strictly enforced to comply with legal requirements.
Can we bring our own alcohol on the tour?
Yes, clients are welcome to bring their own alcohol. Drinking is allowed in our vehicles, but we do not supply alcohol.
What is your policy on cancellations?
Cancellations must be made 72 hours prior to the tour to avoid full charges. Deposits are non-refundable.
How do I secure a booking for a tour?
A 20% non-refundable deposit is required to confirm your booking. The balance is due at the start of your tour.
Are there any additional charges for large groups?
Yes, for groups over four people, there is an additional charge of $25 per hour.
What is included in the tour package?
Our tours include transportation, a professional chauffeur, and complimentary snacks and water in the vehicle.
Can I customize my tour itinerary?
Absolutely! We offer customizable itineraries to suit your preferences. Please discuss your needs when booking.
How long does each winery visit last?
Each winery visit typically lasts between 1 to 1.5 hours, allowing ample time to enjoy tastings and explore.
Do you offer corporate or private events?
Yes, we cater to corporate and private events. Please contact us for more information on custom packages.
Alcohol Consumption Guidelines
For the safety and enjoyment of all passengers, alcohol consumption is permitted in our vehicles under specific conditions. Clients are allowed to bring their own alcohol, but must adhere to all legal drinking age requirements. We recommend consuming responsibly and ensuring all open containers are properly sealed when exiting the vehicle.
Can we bring our own alcohol?
Are there any restrictions on alcohol consumption?
What happens if someone is intoxicated?
Is food allowed in the vehicle?
What is the policy on smoking in the vehicle?
Can we request a specific winery?
Cancellation Policy Details
What is your cancellation policy?
Cancellations must be made at least 72 hours in advance to avoid a cancellation fee. Cancellations made within 72 hours of the scheduled tour will incur a 50% charge of the total booking fee.
Are there any fees for cancelling a booking?
Yes, cancellations made within 72 hours of the scheduled tour will incur a 50% fee. No-shows will be charged the full amount of the booking.
Can I reschedule my tour?
Yes, you can reschedule your tour up to 72 hours before the scheduled time without any additional fees, subject to availability.
What if the tour is cancelled by Stage Coach Limo Wine Tours?
If we must cancel due to unforeseen circumstances, you will receive a full refund or the option to reschedule at no extra cost.
How do I cancel my booking?
To cancel your booking, please contact us via email or phone with your booking details. We will process your cancellation as soon as possible.
What if I need to cancel due to an emergency?
We understand emergencies happen. Please contact us immediately, and we will do our best to accommodate your situation.
Can I get a refund if I cancel?
Refunds are available for cancellations made more than 72 hours in advance. Cancellations within 72 hours will be subject to a 50% fee.
Is there a cancellation policy for group bookings?
Yes, group bookings follow the same cancellation policy. Please ensure all group members are aware of this policy.
What happens if I miss my tour?
If you miss your tour without prior notice, it will be considered a no-show, and the full booking fee will be charged.
Deposit Requirements for Bookings
To secure your booking, a 25% non-refundable deposit is required at the time of reservation. The remaining balance is due at the start of your tour. Deposits ensure your spot is reserved and allow us to provide the best possible service.
How much is the deposit for a booking?
A 25% non-refundable deposit is required to confirm your booking. This deposit is applied to the total cost of your tour.
Is the deposit refundable?
No, the deposit is non-refundable. It secures your reservation and covers administrative costs.
When is the remaining balance due?
The remaining balance is due at the start of your tour. We accept credit cards and cash payments.
Can I pay the deposit online?
Yes, deposits can be paid online through our secure booking system. We accept all major credit cards.
What if I need to change my booking after paying the deposit?
You can modify your booking up to 72 hours before the tour without losing your deposit, subject to availability.
Secure Your Booking Today
Reserve Your Unforgettable Wine Tour Today!
Embark on a luxurious journey through the stunning vineyards of Napa Valley with Stage Coach Limo Wine Tours. Whether you’re planning a private getaway or a group celebration, our customizable tours promise an experience like no other. Contact us now to learn more about our exclusive packages and secure your spot for an unforgettable adventure.